Returns & Refund Policy
At Lindo's Organic Products we want you to be completely satisfied with your purchase
Return Window
You have 14 days from the date of delivery to request a return
Conditions for Return:
- Product must be unused and in it's original packaging
- Must include proof of purchase (order number)Perishable items (oils,cream,soap,etc) are non-returnable for hygiene reasons
Refund Process:
- Once we receive and inspect your return, we will process your refund within 5–7 business days.
- Refunds will be issued to the original payment method.
Exceptions:
- Opened or used products
- Custom-made or personalized items
- Sale / Discounted items (non-refundable)
How to Return:
Contact us on WhatsApp 060 472 7658 or email sales@lindosorganics.co.za with your order number.
Shipping Costs:
Customer is responsible for return shipping costs unless the item is faulty.
Refund Process:
Once we receive and inspect your return, we will process your refund within 5–7 business days.
Refunds will be issued to the original payment method.
Exceptions:
Opened or used products
Custom-made or personalized items
Sale / Discounted items (non-refundable)
How to Return:
Contact us on WhatsApp 060 472 7658 or email sales@lindosorganics.co.za with your order number.
Shipping Costs:
Customer is responsible for return shipping costs unless the item is faulty.